Courbis Groupe


Amélioration continue globale

We only manage what we measure

Indicators are in place to manage the performance of the entire logistics chain.

They allow us to measure the efficiency of the various processes and contributors (suppliers, subcontractors, carriers etc) and to manage the activity and improvement work according to objectives (service level, reduction in delivery times, cost cutting etc).

Examples of indicators in place:
- Customer service rating
- Supplier service rating
- Load/capacity analysis
- Product quality

The overall COURBIS INDUSTRIES continuous improvement initiative allows us to make continuous progress in supply chain optimisation to the benefit of our customers.

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